ZIVANOOR
PATRON ASSURANCE

Refund & Return Policy

Effective Date: September 16, 2026

1. Return Window

We provide a 7-day consideration period for pristine, unopened flacons with original seals intact.

2. Hygiene & Purity Integrity

Due to the personal nature of haute perfumery, opened bottles with broken factory seals cannot be accepted for return, ensuring every patron receives an untouched creation.

3. Immediate Transit Resolution

If your creation suffers any transit impairment, notify our concierge at concierge@zivanoor.com within 48 hours for immediate priority replacement.